Winter Haven, Autograph Collection

The staff at the Eurostar made all the difference in my stay. The front desk staff Vaib and Christina were wonderful. It was because of Vaib that I booked this hotel. He was so nice , informative, honest and welcoming. He remembered me after a month between when I called and when I arrived. He made my niece's birthday wonderful. All of the staff from Justin to Raul and back to Vaib. Everyone smiles and seems happy to be there. Very accommodating. They all work very hard to make your stay the best it can be. It was nice to receive water every day along with a bag to carry everything for the beach.

Hotel Eurostars Winter Haven offers an exceptional experience with its prime location and excellent amenities, making it an ideal choice for anyone visiting Miami. The location of this hotel is unbeatable. Situated on Ocean Drive, it is within walking distance of Lincoln Road, known for its incredible shopping and dining options. The nearby beaches are stunning, and the hotel is also close to excellent cycling paths, providing plenty of opportunities for outdoor activities. One of the standout features of this hotel is its beautiful terrace, which is as amazing as it looks in the photos. The terrace provides a great space to relax and soak in the Miami vibe. The reception service was flawless, with friendly and helpful staff who even offer complimentary bicycles for guests, adding to the charm of the stay. The room service was impeccable, with staff ensuring the room was kept clean and well-stocked throughout the stay. The overall service at the hotel was professional and accommodating, enhancing the guest experience. An added perk is the inclusion of a beach chair with your room reservation. Simply provide your room number to the attendants at the beach to claim your spot. However, note that umbrellas come at an additional charge of $20 per day.

This hotel is beachfront and in a prime location on South Beach. The room was exceptionally clean other than the outside of the window. A little disappointing given it was a partial ocean view room. Otherwise, the bed was comfy and the TV was massive. The air conditioning was a little noisy but there was a ceiling fan that kept the room cool, so I just turned it off. The staff were fantastic! Nothing was a problem and they were friendly, professional and very helpful. Will absolutely stay here again.

The staff was excellent. The hotel location couldn’t be better.

The location of the hotel is unbeatable in south beach. Other side of the street is the beach and there are lots of restaurants, shops and cafes around. The hotel also has its own cafe and restaurant. The room and the bathroom were very clean. The air condition and wifi were working perfect. Bed was very comfortable. The staff were friendly and helpful particularly the girls at the reception were very welcoming. I’m very satisfied with my stay and highly recommend the hotel.